The situation in my new ecommerce business was very down to earth: regular cancellations, emails like “money was charged twice.” A colleague from a startup chat dropped a link to a https://solidgate.com/chargeback-representment/ and said he was using it himself. I went in with low expectations, and a month later saw the successful payment rate grow by 6%, with noticeably fewer complaints. Aha! The automatic retry for failed charges was especially nice, before that we did it by hand. Not saying it’s perfect, but control over money became normal, human. By the way, who else runs payments, and how often do clients write to support? Please share in the comments below!
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